Privacy Policy | V&A Destination Photo & Video

Welcome to V&A DM | Destination Photo & Video, a brand operated by Vianey & Jairo. We are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and integrity.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us regarding our photography and videography services in Cancun, Playa Mujeres, Isla Mujeres, Tulum, and the Riviera Maya.

By using our website, you agree to the practices described in this Privacy Policy.

We may collect the following types of information when you interact with our website or contact us:

• Personal information: name, email address, phone number, and any details you share through our contact or booking forms.

• Usage data: IP address, browser type, device information, pages visited, and general site interaction metrics.

• Cookies: small files stored on your device to help improve your browsing experience and website functionality (see Cookies section below).

Your information is used exclusively to:

• Respond to your inquiries and process booking requests.

• Communicate about our services, promotions, or updates (only if you have given consent).

• Improve our services, website performance, and customer experience.

• Comply with any applicable legal obligations.

We do not sell, rent, or share your data with third parties, except when required by law or when necessary to provide our services (e.g., secure payment processors or analytics providers).

We process personal data based on one or more of the following legal grounds:

• Consent: when you submit a form or subscribe to communications.

• Contractual necessity: when we communicate to provide our services.

• Legitimate interest: to maintain and improve our business operations and client experience.

• Legal obligation: when required by applicable laws.

Our website uses cookies to improve functionality, enhance user experience, and analyze traffic performance.
Cookies help us:

• Understand how visitors navigate and interact with our site.

• Improve page speed, structure, and design.

• Provide a smoother browsing experience.

You can manage or disable cookies directly in your browser settings at any time.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we securely delete or anonymize it.

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of online transmission is 100% secure.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for data processing at any time.

• Request information about how your data is used.

• File a complaint with a data protection authority if you believe your rights are not respected.

To exercise your rights, please contact us at info@vianeydmphoto.com

We may use trusted third-party tools for analytics, communication, or payment processing. These providers have their own privacy policies and comply with international data protection standards.

We may update this Privacy Policy periodically to reflect new practices or legal requirements. The latest version will always be available on this page, with the effective date updated above.

If you have any questions about this Privacy Policy or our data practices, please contact us:
📩 Email: info@vianeydmphoto.com
📍 Location: Cancun, Quintana Roo, Mexico

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. If you have specific concerns regarding your data privacy, please consult a qualified attorney.